CE Credits & Insurance
Earn CE Credits & Learn Insurance Basics
Stay ahead of the curve when you take our insurance CE courses like Cyber Risk Fundamentals and Personal Insurance. You can earn CE credits through Kaplan Financial and through CE credited Kaufman Institute Expert Insurance webinars.
Underwriting Fundamentals
When you complete this course, you will be able to describe the underwriting process and how to measure underwriting results.
Personal Insurance
When you complete this course, you will be able to discuss elements of loss exposures, the risk management process and common policy provisions and analysis.
Cyber Risk Fundamentals
When you complete this course, you will be able to demonstrate basic knowledge of cyber risk management and insurance products.
Insurance Policy Fundamentals
When you complete this course, you will be able to analyze policies and examine physical constructions, common provisions, and exclusions.
Successful Starts for CSRs
When you complete this course, you will be able to apply basic insurance principles to increase confidence and demonstrate ability to perform as a CSR.
Insurance Essentials
When you complete this course, you will be able to demonstrate basic insurance knowledge to enhance your understanding of the industry.
Want to see more? View Course Catalog
Sales Skills
Improve Your Sales Skills
Trying to increase your sales? Try some of our sales courses on Handling Rejection and The Distance Sales Call.
The Distance Sales Call
When you complete this course, you will be able to master the skills required to sell at a distance.
Sales: Overcoming Objections
When you complete this course, you will be able to demonstrate different ways to counter objections.
7 Guidelines for Cold Call Management
When you complete this course, you will be able to apply strategic guidelines and tips to becoming effective at prospecting by phone.
Handling Rejection
When you complete this course, you will be able to handle rejection to ensure that your sales processes are top notch.
Setting and Managing Your Sales Goals
When you complete this course, you will be able to apply different elements to set and manage your sales goals.
Create Sales Proposals
When you complete this course, you will be able to demonstrate the skills to customize your proposals.
Want to see more? View Course Catalog
Computers & Software
Improve Your Computer & Software Skills
Enhance your computer and software skills with our Microsoft Outlook, PowerPoint, Word and Excel courses.
Microsoft Word: Advanced Features
When you complete this course, you will be able to demonstrate the skills to work with advanced features in Word.
Microsoft Word: Working with Documents
When you complete this course, you will be able to create, edit, save and print documents.
Personalizing Microsoft Outlook
When you complete this course, you will be able to demonstrate greater efficiency and control through personalizing your Outlook Environment.
Microsoft PowerPoint: Using Master Views
When you complete this course, you will be able to create and design PowerPoint presentations.
Managing the Microsoft Excel Environment
When you complete this course, you will be able to make adjustments that effect the whole worksheet and the Excel environment itself.
Microsoft Excel Shortcuts, Tips & Tricks
When you complete this course, you will be able to apply the skills that can make you a fast and effective Excel user.
Want to see more? View Course Catalog
Communication
Improve Your Communication Skills
Working on your communication and presentation skills? Check out some of our available courses like Using Assertive Verbal Skills and The Secret to Effective Communication.
The Secret to Effective Communication
When you complete this course, you will be able to apply the 4 steps of interpersonal communication to become an effective communicator.
Managing Difficult Conversations
When you complete this course, you will be able to constructively address employee performance and behavioral issues.
The Art of Nonverbal Communication
When you complete this course, you will be able to demonstrate nonverbal communication skills to diffuse conflict and build trust in your relationships.
Powerful Listening Skills
When you complete this course, you will be able to master the 4 steps of active listening to improve your personal and professional relationships.
Cutting Edge Communication: Overcoming Fears
When you complete this course, you will be able to apply the techniques to overcome any fears you might have to become an effective communicator.
Using Assertive Verbal Skills
When you complete this course, you will be able to apply the skills necessary to understand when someone may be trying to manipulate you.
Want to see more? View Course Catalog
Leadership
Improve Your Leadership Skills
Start moving up the ladder with the help of Kaufman Institute. Choose from leadership courses like Building an Engaged Organization and Managing Team Development.
Managing Virtual Teams: Techniques and Best Practices
When you complete this course, you will be able to apply the tools to manage virtual teams.
Managing Expectations
When you complete this course, you will be able to apply concepts regarding employee motivation and performance.
Managing Team Development
When you complete this course, you will be able to apply the principles of forming, storming, norming, and performing.
Managing Change in Your Organization
When you complete this course, you will be able to apply the skills in order to effectively manage change in your organization.
Becoming a More Authentic Leader
When you complete this course, you will be able to celebrate your quirks, embrace your weaknesses and find meaning in your work.
Building an Engaged Organization
When you complete this course, you will be able to develop questions to assess team engagement and examine the steps to increase engagement.
Want to see more? View Course Catalog
Self-Improvement
Improve Your Personal Skills
Keep up your work ethic and business skills when you take courses in Stress Management, Work Life Balance and Critical Thinking.
Workplace Life Jacket: Tips to Increase Productivity
When you complete this course, you will be able to increase your productivity in the workplace and become a more efficient employee.
Setting Yourself Up for a Promotion
When you complete this course, you will be able to demonstrate the courage and confidence to work towards a promotion.
Becoming an Asset: Understanding Your Company
When you complete this course, you will demonstrate more value as an employee.
Igniting Creativity
When you complete this course, you will be able to develop and apply a creative mindset.
Critical Thinking 101
When you complete this course, you will be able to apply strategies of effective critical thinking to solve work-related problems.
Building Great Relationships at Work (Part 1 of 5)
When you complete this course, you will be able to demonstrate effective communication in your work relationships.
Want to see more? View Course Catalog